PAL systems used for GC applications may utilize a Heater/Agitator accessory. If so the AGI is inspected, the drive belt is changed, and the unit is tested for proper functionality.
Call Our Dedicated PAL Support Center line at 1-877-532-7832
The know-how that has accumulated over the lifetime of the CTC PAL by the LEAP Service/Support Group and product managers can be deployed to any PAL user in the world -- It does not matter where the PAL is bought. For practical and economic reasons service charges will vary but will be always fair. Our goal is keeping all PALs productive for its owners. Free updates and upgrades for a charge are available through this site or can be requested by e-mail or phone call.
There is a wide variety of service/support products that you can choose from. If what you need does not exist we will create it. Our range of service products include :